Our company, Teletone s.r.o., sells and delivers equipment and systems worldwide. Additionally, on our site, you can explore a range of accessories for devices, balance replenishment vouchers, and purchase them as needed.
Leading specialists of our company have significant experience in development, sales, support, training, and implementation of advanced technological solutions.
We offer only original products, the best prices, and high-quality customer service.
Order Processing and Contract Conclusion
You agree that your order is an offer to buy the Product(s) listed in your order. All orders must then be accepted by us. We may choose not to accept orders in our sole discretion, including abnormal orders, orders suspected of not being placed in good faith, or orders not placed by individuals.
We are not required to provide a reason for declining to accept any order, though we may do so at our discretion.
The contract will be concluded at the moment you receive the order confirmation email. The order confirmation email is your proof of purchase; please store it as we will not archive your contract.
Shipping and Delivery
Normally, we deliver Product(s) worldwide subject to the following restrictions:
We are unable to deliver to:
P.O. Box addresses,
Overseas army addresses,
Hotels and hostels,
Prisons, and
Guernsey, Anguilla, Ascension Island, Bermuda, British Indian Ocean Territory, British Antarctic Territory, British Virgin Islands, Cayman Islands, Falkland Islands, Gibraltar, Island of Man, Jersey, Montserrat, Pitcairn Islands, Saint Helena, South Georgia and the South Sandwich Islands, Turks and Caicos Islands.
Shipping Location
We currently offer a free shipping service within EEA countries for your orders.
For the rest of the world, we offer a flat rate of 50.00 EUR for worldwide shipping.
Subscriptions: If you are purchasing a subscription for a system environment, it will be delivered for free and activated instantly within your personal account.
Payment
We currently accept Visa, MasterCard, and Bank Transfer.
Please note that all orders must be paid in full in advance, including pre-order items. Payment will be charged in EUR. However, if you are using a foreign credit/debit card to make a purchase, your bank may charge additional fees, which are your responsibility. All payments will be settled in EUR. We reserve the right to cancel orders if payment is not fully received.
For customers paying by credit or debit card, please ensure the correct CVC/CCV is provided during checkout. For new customers shipping to an unconfirmed address, proof of address/identity may be requested before processing the order.
If you are shipping to an address other than your billing address, additional verification may be required. Teletone s.r.o. reserves the right to deny the request to ship to an address other than the billing address.
Depending on the payment method, delivery details, and other factors, we may ask for proof of payment/address/identity before processing the order. Further identification documents may be requested for high-value orders to prevent fraud. If you have any questions, please contact us.
General
The Online Store may only be used for lawful purposes. You agree to comply with all applicable laws, statutes, and regulations regarding the Online Store and any transactions conducted on or through it.
We make no warranty that the Online Store will meet your requirements or operate uninterrupted, timely, or error-free. We are not responsible for any loss of content or material uploaded or transmitted through the Online Store.
If any provision of these Terms and Conditions is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
For purchases from the Online Store, we will communicate electronically via email or other electronic means.
Our Site, teletone.org, is owned and operated by Teletone s.r.o., a company registered in Slovakia, with a registered address at Nám. Kossútha 3087/1, Komárno 945 01.
IČO: 56541694
DIČ/IČ DPH: SK2122339538
zápis: v OR Okresného súdu Nitra, oddiel: Sro, vložka č. 64640/N
IBAN: SK8075000000004034609816
BANK Ceskoslovenská obchodná banka, a.s
BIC CEKOSKBXXXX
ADDRESS Žižkova 11 Bratislava 811 02 Slovakia (SK)
It is important to read this privacy notice to understand how we collect and process your personal data, so you are fully informed about its use. This privacy notice supplements other notices and does not override them.
Data Controller
Teletone s.r.o. is the controller responsible for your personal data. For questions about this privacy notice or to exercise your legal rights, please contact our data protection officer (DPO):
Email address: [email protected]
Postal address: Nám. Kossútha 3087/1, Komárno 945 01
IČO: 56541694
DIČ/IČ DPH: SK2122339538
zápis: v OR Okresného súdu Nitra, oddiel: Sro, vložka č. 64640/N
IBAN: SK8075000000004034609816
BANK Ceskoslovenská obchodná banka, a.s
BIC CEKOSKBXXXX
ADDRESS Žižkova 11 Bratislava 811 02 Slovakia (SK)
You have the right to make a complaint at any time to the relevant data protection authority. However, we appreciate the opportunity to address your concerns directly first. Please ensure your personal data remains accurate and current throughout your relationship with us.
Customer Service
Our Customer Service team is available to assist with any questions regarding Online Store orders. You can contact us via email, Monday to Friday (excluding public holidays): [email protected]